At CustomerCareZone.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website or book appliance repair services through our platform.

1. Information We Collect

We collect the following types of information when you interact with our website or services:

  • Personal Information: Name, phone number, email address, home address.
  • Service Information: Appliance type, issue reported, appointment preferences.
  • Payment Information: If applicable, we may collect secure payment details via trusted third-party gateways.
  • Device & Usage Data: IP address, browser type, device information, location, and website usage patterns through cookies and analytics tools.

2. How We Use Your Information

Your data is used to:

  • Schedule and confirm appliance service appointments.
  • Communicate service updates and support.
  • Process payments securely.
  • Improve our website functionality and customer experience.
  • Send promotional offers (only if you opt-in).

We never sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information with:

  • Authorized technicians or service partners to fulfill your repair requests.
  • Payment gateways to process transactions securely.
  • Legal authorities, if required by law, to comply with legal processes or protect our rights.

4. Cookies and Tracking Technologies

CustomerCareZone.com uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences in your browser settings.

5. Data Security

We implement industry-standard encryption, firewalls, and secure servers to protect your data. Despite our efforts, no method of data transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of promotional emails or marketing.
  • Withdraw consent at any time.

To exercise any of these rights, contact us at contact@customercarezone.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.

8. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the new effective date. We recommend reviewing this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to us at:

Customer Care Zone
Email: contact@customercarezone.com
Phone: +91-97597 46363
Website: www.customercarezone.com